Report a road accident
Drivers can report a road traffic accident straight from the Autodue app, on any vehicle type, free. The time, location and vehicle are captured for them, it works even with no signal, and owners and managers can review and manage every report across the fleet in one place. Here is how it works.
Reporting an accident (drivers)
In the Autodue app, on any vehicle. Free on every vehicle type.
- 1
Start the report
On the vehicle, tap "Report accident". It opens a short, guided flow built for the roadside, so you can capture what matters in a few steps.
- 2
Confirm the scene
Autodue captures the time, your GPS location (and street address when available), and the vehicle for you. If you are filing later from the office, you can set the time and address manually.
- 3
Add photos
Snap the scene, your vehicle and any other vehicle. Add as many as you can, and pick several from your gallery at once. Tap any photo to view it full screen.
- 4
Add the other parties
For each other vehicle or person, record what you have: name, vehicle registration, make and model, insurer, policy number and the damage you can see.
- 5
People & emergency services
Log anyone injured and their role, any witnesses and how to reach them, which emergency services attended, and a police reference if there is one. A 999 shortcut is there if you still need it.
- 6
Your vehicle & what happened
Say whether the vehicle is safe to drive, whether recovery is needed (and its reference), add a short description, then submit. No signal? The report is saved and syncs automatically when you are back online.
Reviewing accidents (owners & managers)
On the web at autodue.co.uk or in the app, signed in as an Owner or Manager.
- 1
See every report in one place
Open "Accidents" to see every report across your whole fleet, most serious first. On the web it is in the main menu; in the app it is the "Accidents" tile. You do not have to open each vehicle to find them.
- 2
Filter to what matters
Filter by severity (Critical, Major, Minor) and by status (Reported, Under review, Closed) to focus on the reports that need action.
- 3
Open the full report
Each report shows the scene and conditions, photos, the other parties, any injuries, any witnesses, and the location with an "Open in Google Maps" link.
- 4
Manage it
Move a report through Reported, Under review and Closed, override the severity if you disagree with the automatic one, and add claim, police and recovery references as they come in.
What Autodue does for you
A report is more than a form. As soon as one comes in, Autodue handles the safety-critical parts:
- Sets the severity for you (Critical, Major or Minor) from the injuries, the other parties and whether the vehicle is driveable, and lets a manager override it.
- Raises a critical "do not drive" defect when the vehicle is marked unsafe, so it shows in Attention until it is checked and nobody drives it by mistake.
- Notifies owners and managers the moment a report is filed.
- Keeps every report, photo and detail in one fleet-wide list, so it is there when you deal with an insurer or a claim.