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Full Audit Trail

Report, Track, and Resolve Vehicle Defects

Capture defects with photos and severity levels. Track every defect from reported to resolved with a complete audit trail. Report with no signal too: the defect and its photos queue on the phone and upload automatically when you reconnect. Give fleet managers full visibility across all vehicles.

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Defect Workflow

Every defect follows a clear path from report to resolution.

1
Open

Driver submits a defect with photos and severity level. The defect enters the system and relevant managers are notified immediately.

2
In Progress

Repair work has begun. The defect is actively being resolved by the assigned team or workshop.

3
Resolved

The defect has been repaired and signed off, with what was done, who fixed it and when on record. A complete audit trail is preserved for compliance.

Won't Fix

A defect that will not be repaired can be closed as won't fix, with the reason recorded. It stays on the record and can be reopened if that changes.

Photo Evidence & Severity Levels

Capture clear evidence and classify defects by impact.

Minor

Cosmetic or low-impact issues that do not affect vehicle safety. Can be scheduled for repair at convenience.

Major

Photos Required

Significant issues that affect vehicle performance or could worsen. Photo evidence required. Should be repaired soon.

Critical

Photos Required

Safety-critical defects that make the vehicle unsafe to drive. Photo evidence required. Vehicle must be taken off the road immediately.

Photo Evidence
  • Capture photos directly in the app
  • Photos required for major and critical defects
  • Visual proof for DVSA compliance
  • Photos stored securely with defect record
  • Before and after photos for resolved defects
Fleet Overview

Fleet Defect Dashboard

Fleet managers get a complete overview of every defect across all vehicles. Filter by vehicle, state, or severity to focus on what matters most. Every comment, state change, and update is logged with timestamps for a complete activity history.

  • See all defects across your entire fleet
  • Filter by vehicle, state, and severity level
  • Full comment history and activity logs
  • Instant notifications on new and updated defects
Fleet defect dashboard - all defects at a glance

Works With Other Features

Walkaround Checks

Defects found during walkaround checks can be reported directly, linking the defect to the check record.

Fleet Management

Manage defects across your entire fleet with role-based access for owners, managers, and drivers.

Frequently Asked Questions

Open the vehicle in Autodue, tap "Report Defect", describe the issue, set the severity level, and attach photos. For major and critical defects, photos are required. Once submitted, your fleet manager is notified instantly.
Yes. You can report a defect, set its severity, and attach photos with no signal. The defect is saved on your phone and uploads automatically when you reconnect, with the original report time preserved. The photos follow as soon as you are back online.
Autodue uses three severity levels: Minor (cosmetic or low-impact issues), Major (significant issues affecting performance, photos required), and Critical (safety-critical defects requiring immediate action, photos required). Critical defects flag the vehicle as unsafe to drive.
Defects follow a clear workflow: Open (driver submits), In Progress (repair underway), and Resolved (repair complete, with who fixed it and when). A defect that will not be repaired can be closed as Won't Fix with the reason recorded. Every state change is logged with timestamps for a full audit trail.
Yes. Any team member involved in a defect can add comments at any stage. Comments create a full discussion thread with timestamps, making it easy to track decisions, updates, and repair notes throughout the defect lifecycle.
Drivers can report defects on vehicles assigned to them and view their own reports. Managers and owners can see all defects across the fleet, change defect states, assign repairs, and add comments. Role-based access ensures everyone sees what they need.

Ready to Take Control of Your Vehicle Compliance?

Join UK drivers using Autodue to stay compliant, organised, and stress-free.

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